Norwich City Football Club has recently built the Jarrold Stand. This has meant that disabled facilities have been upgraded in order to meet the requirements of the Disability Discrimination Act Part IV and the Football Association's Green Paper for new stadia.

Visiting disabled supporters, both ambulant and wheelchair users, are entitled to have an escort. The rule at Norwich City is that disabled supporters get free admission and helpers get a reduced admission.

There are 8 wheelchair places in front of the away fans, as well as 28 ambulant disabled places. All are at pitch level. In case of rain, Norwich City Football Club gives free rain capes to wheelchair users.

Subject to availability, there are also seats in the Ability Counts Lounge, but this means sharing with home supporters. It is an enclosed area, with lift access in the Norwich Union Community Stand. 65 places are here. There is a refreshments area in the Ability Counts area, for use only by disabled, although helpers are permitted to use the facility.

Norwich City Football Club does not allow smoking in view of the playing area in the Jarrold Stand or the Norwich Union Community Stand, but smoking is allowed in the concourse areas. From July a total ban inside the Stadium comes into force as inline with new Government polices.

There are no parking spaces at the ground, but there is a Park and Ride service from the County Hall car park. Tickets for the service should be obtained through the club. The bus makes three journeys before the match and one after (due to traffic problems), so having a ticket will ensure your place. The bus is wheelchair accessible.

The Disability Liaison Officer at Norwich can be contacted by telephone on 01603 760760 Ext 2255 or she can be contacted by email by writing to: abilitycounts@ncfc-canaries.co.uk

If you wish to spend time in the city before or after the game, Norwich is unusually reasonable for getting about in a wheelchair for a medieval city. The pubs, bars and restaurants along Riverside are all accessible. Most of the buses are the 'kneeling' type to make access easier, and all black cabs must pass accessibility tests before being awarded a license. As you move towards the city centre, many pubs will present access problems in line with pubs across the country.
If you have any further queries about visiting Norwich City Football Club, do not hesitate to contact us. The webmasters of carrowroad.net, both have experience with disabled issues and we can be more accurate in our responses, speaking from personal experience.